{"id":3978,"date":"2019-03-11T00:36:15","date_gmt":"2019-03-11T00:36:15","guid":{"rendered":"https:\/\/jesusreyeslaw.com\/?p=3978"},"modified":"2019-03-11T00:36:15","modified_gmt":"2019-03-11T00:36:15","slug":"the-us-citizenship-and-immigration-service-uscis-announced-through-its-website-that-it-will-use-its-new-online-tool-for-people-who-call-their-contact-center","status":"publish","type":"post","link":"https:\/\/jesusreyeslaw.com\/en\/the-us-citizenship-and-immigration-service-uscis-announced-through-its-website-that-it-will-use-its-new-online-tool-for-people-who-call-their-contact-center\/","title":{"rendered":"The US Citizenship and Immigration Service (USCIS) Announced Through its Website that it will Use its New Online Tool for People Who Call their Contact Center."},"content":{"rendered":"
To help resolve the issue of waiting times to speak with an Immigration Service (USCIS) representative, USCIS has decided to use its online tool known as Self-Service Tool, which would save applicants a phone call or a visit to the offices of the USCIS Immigration Agency.<\/div>\n
<\/div>\n
This important tool includes:<\/div>\n
<\/div>\n
– A USCIS online account<\/div>\n
<\/div>\n
– Status of your case online<\/div>\n
<\/div>\n
– Change of address<\/div>\n
<\/div>\n
– and an online virtual assistant called “Emma”<\/div>\n
<\/div>\n
If you have a question that can not be resolved via the self-help tools, you can call the USCIS Contact Center at 800-375-5283 (TTY 800-767-1833)<\/div>\n
<\/div>\n
The USCIS Contact Center is changing its hours of operation to ensure that the maximum number of representatives are made available during the busiest hours of the day.<\/div>\n
<\/div>\n
Representatives are available from 8:00 a.m. to 8 p.m. Eastern time, Monday through Friday (except Federal holidays).<\/div>\n","protected":false},"excerpt":{"rendered":"

To help resolve the issue of waiting times to speak with an Immigration Service (USCIS) representative, USCIS has decided to use its online tool known as Self-Service Tool, which would save applicants a phone call or a visit to the offices of the USCIS Immigration Agency. This important tool includes: – A USCIS online account […]<\/p>\n","protected":false},"author":1,"featured_media":3983,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"class_list":["post-3978","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-jesus-reyes-law-en"],"yoast_head":"\nThe US Citizenship and Immigration Service (USCIS) Announced Through its Website that it will Use its New Online Tool for People Who Call their Contact Center. - Jesus Reyes Law<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/jesusreyeslaw.com\/en\/the-us-citizenship-and-immigration-service-uscis-announced-through-its-website-that-it-will-use-its-new-online-tool-for-people-who-call-their-contact-center\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The US Citizenship and Immigration Service (USCIS) Announced Through its Website that it will Use its New Online Tool for People Who Call their Contact Center.\" \/>\n<meta property=\"og:description\" content=\"To help resolve the issue of waiting times to speak with an Immigration Service (USCIS) representative, USCIS has decided to use its online tool known as Self-Service Tool, which would save applicants a phone call or a visit to the offices of the USCIS Immigration Agency. 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